Welcome to the Communication Skills for Business Professionals website.

 

Note: These resources are available to adopters of the book, and require a username and password. Please contact Cambridge University Press if you require a password, and provide details of course, semester and enrolment as well as your name, university and position. If you do not wish to be added to our contacts database and receive email marketing, please state this in your email.

 

>> Email to request password access

 

Note that when you click on a file, you will be prompted for your password just once for each session.

 

Instructor resources

Resources include:

• Lecturer resources (key terms, learning objectives, chapter summary, answers to skill-builder activities and answers to Case study 3
• PowerPoint presentations
• Additional questions (multiple-choice and true/false questions)
• Downloadable worksheets from the VitalSource ebook.

Files can be downloaded by chapter using the links below, or in one zip file.

 

Additional resources

• Chapter 15     Job search communication skills
• Chapter 15     Job search communication skills – suggested responses to questions
• Chapter 15     Job skills quiz questions and link to the attached file.

 

Lecturer resources

• Chapter 1     Introduction: communication in organisations
• Chapter 2     Organisations: structure and culture
• Chapter 3     Communication as a process
• Chapter 4     Understanding the audience
• Chapter 5     Persuasion, conflict management and negotiation
• Chapter 6     Working collaboratively
• Chapter 7     Intercultural communication
• Chapter 8     Communicating as business professionals
• Chapter 9     Engaging with information and research
• Chapter 10   Business correspondence: short form
• Chapter 11   Writing strategies for the business professional
• Chapter 12   Communicating in a web-based world
• Chapter 13   Oral communication and presentations
• Chapter 14   Meetings: in-person and online

 

PowerPoint presentations

• Chapter 1     Introduction: communication in organisations
• Chapter 2     Organisations: structure and culture
• Chapter 3     Communication as a process
• Chapter 4     Understanding the audience
• Chapter 5     Persuasion, conflict management and negotiation
• Chapter 6     Working collaboratively
• Chapter 7     Intercultural communication
• Chapter 8     Communicating as business professionals
• Chapter 9     Engaging with information and research
• Chapter 10   Business correspondence: short form
• Chapter 11   Writing strategies for the business professional
• Chapter 12   Communicating in a web-based world
• Chapter 13   Oral communication and presentations
• Chapter 14   Meetings: in-person and online

 

Additional questions

• Chapter 1     Introduction: communication in organisations
• Chapter 2     Organisations: structure and culture
• Chapter 3     Communication as a process
• Chapter 4     Understanding the audience
• Chapter 5     Persuasion, conflict management and negotiation
• Chapter 6     Working collaboratively
• Chapter 7     Intercultural communication
• Chapter 8     Communicating as business professionals
• Chapter 9     Engaging with information and research
• Chapter 10   Business correspondence: short form
• Chapter 11   Writing strategies for the business professional
• Chapter 12   Communicating in a web-based world
• Chapter 13   Oral communication and presentations
• Chapter 14   Meetings: in-person and online

 

Worksheets from VitalSource ebook

• Chapter 7     Worksheet 1
• Chapter 7     Worksheet 2
• Chapter 13   Table 13.3

 

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